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About using External Widget and Chat History

Feature Request

I used Voiceflow for my chatbot builder, and i don’t really like the Chatdash’s Widget Layout and Interface.

If i use External Widget, can i still see the chatbot’s chat history/transripts on Chatdash?

Posted by User ·
Status: Completed4 comments

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Comments4

  • Habeen Jun

    Team•

    Apr 23, 2025

    Exactly!

    • User

      •

      Apr 23, 2025

      i’m sorry, what do you mean by exactly? so can i see the chatbot’s transcripts on Chatdash while using external widget or no?

      • Habeen Jun

        Team•

        Apr 23, 2025

        Yes you can see all the chat transcripts in ChatDash dashboard and use voiceflow’s widget. (External widget)

        • User

          •

          Apr 23, 2025

          thank you so much for your help Jun!:)