If The client is not registered via SAAS, then the option of adding a phone number doesn’t appear? Looks like only SAAS Clients can add a phone number?
Yes, as the regular dashboard was intended for more traditional operations with custom onboarding led by the agency, it does not have the option for clients to import in a phone number themselves. Our new SaaS mode was designed with the goal of catering towards a more self-led onboarding process provided as a SaaS which was why we added that option on the SaaS-version of the client dashboard.
If you would like to see that added though, please let us know with a post in the Feature Requests board with details on what you would like to see and why, and we will try our best to review and add what the community would like to see!
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Comments2
Webaie
May 20, 2025
Thanks
Jinhyeok Kim
May 19, 2025
Yes, as the regular dashboard was intended for more traditional operations with custom onboarding led by the agency, it does not have the option for clients to import in a phone number themselves. Our new SaaS mode was designed with the goal of catering towards a more self-led onboarding process provided as a SaaS which was why we added that option on the SaaS-version of the client dashboard.
If you would like to see that added though, please let us know with a post in the Feature Requests board with details on what you would like to see and why, and we will try our best to review and add what the community would like to see!