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After-Hours Call Tracking

Feature Request

I like the new After-Hours Call Tracking. My client has different business hours on weekends, and the existing feature does not have the flexibility to allocate business hours for each day. Am I missing something or is this feature does not offer this option today?

Posted by Franco Nogueira ·
Status: Completed5 comments

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Comments5

  • Moonjoo Kim

    Team•

    Apr 22

    Hey! We just released an update on this! Feel free to check it out!

    • Franco Nogueira

      •

      Apr 22

      That was quick! Thank you! Do I need to have the growth subscription to enable for my client? Here is the message I am getting.

      • Moonjoo Kim

        Team•

        Apr 24

        Yes, the custom metrics are only available on Growth or higher plans.

  • Moonjoo Kim

    Team•

    Apr 17

    Hey! Thank you for this insight. There will be an update in the following week regarding this so agencies can set different hours for each day! Keep a look out for an update!

    • Franco Nogueira

      •

      Apr 17

      Excellent!