Can't include a trial with stripe if setup outside of saas?
I tried to setup saas mode for auto onboarding, but without being able to have clients easily purchase and link a number that will not work for my clientele but when setting up a payment outside of saas mode I don’t see any way to offer a trial with that?
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Comments2
Jinhyeok Kim
May 15, 2025
Hello,
For the current state of SaaS mode, we only support importing a phone number as we are solely leveraging Retell’s API in regards to the use of phone numbers (and support for directly purchasing phone numbers through us is still something in evaluation). SaaS mode is still a very experimental feature and we are constantly evaluating its position and collecting feedback from users, so I understand it could not yet fit all scenarios. However, we’d be happy to hear more feedback/thoughts on SaaS mode any time!
In regards to the second part of your question, I am not sure of the exact trial structure you would like to put in place for your clients, but because outside of SaaS mode, the regular dashboard is structured for a more traditional onboarding/management flow, you would likely have to give free dashboard access to your clients during the trial period and then assign a stripe product to their account afterwards if they decide to stick with your service.
Please let me know if you have any questions.
User
May 15, 2025
Got it, thank you. It would be nice in the future if you could offer a trial.