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Conversations Not Showing

Hi, I don´t know why the conversations in my dashboard are not showing. I have checked the use chatwidget option and are currently integrating a Voiceflow WhatsApp agent through flowbridge.

Do I need to change the integration of the whatsapp channel to chat-dash for it to work?

Status: Completed2 comments

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Comments2

  • Habeen Jun

    Team•

    Apr 9, 2025

    @User Marking this as completed, please post another post if you are experiencing the same issue.

  • Jinhyeok Kim

    •

    Mar 21, 2025

    Hi, usually when the project is first assigned, it could take a bit to sync up the conversations from Voiceflow. Not sure if it was that or some other issue, but I’m checking your account right now and it seems like there are conversations showing up on the dashboard for the agent. Do you still need assistance with this or anything else?