Me sigue dando el mismo mensaje de error cuando intento integrar mi número de teléfono virtual
He añadido los mismos parámetros de configuración de RETELL
Me aparece el error “Se ha producido un error. Inténtelo de nuevo o ponte en contacto con el servicio de asistencia”
Por favor ayuda
Seunghun Tak
Team•
Aug 22, 2025
Just following up on this bug report, our dev team has provided a fix/solution a couple of days ago. I wanted to check in and see if everything is working on your end now.
Let us know if the issue is resolved or if you’re still running into any problems. We are here to help!
Jinhyeok Kim
•
Aug 19, 2025
Hello,
I am not familiar with Zadarma, but looking through their documentation, it seems like the termination URI should be “pbx.zadarma.com”. Here is the link for what I’m referencing:
The “Phone Numbers” menu in the client dashboard is pretty much a whitelabeled version of Retell’s handling of phone numbers for your account, so it would be the same as what you would do to add the number in Retell.
Try that out and let me know if you still have issues.
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Comments3
Simpleads
Aug 23, 2025
Buenos días
Me sigue dando el mismo mensaje de error cuando intento integrar mi número de teléfono virtual
He añadido los mismos parámetros de configuración de RETELL
Me aparece el error “Se ha producido un error. Inténtelo de nuevo o ponte en contacto con el servicio de asistencia”
Por favor ayuda
Seunghun Tak
Aug 22, 2025
Just following up on this bug report, our dev team has provided a fix/solution a couple of days ago.
I wanted to check in and see if everything is working on your end now.
Let us know if the issue is resolved or if you’re still running into any problems. We are here to help!
Jinhyeok Kim
Aug 19, 2025
Hello,
I am not familiar with Zadarma, but looking through their documentation, it seems like the termination URI should be “pbx.zadarma.com”. Here is the link for what I’m referencing:
https://zadarma.com/en/support/instructions/retellai/
The “Phone Numbers” menu in the client dashboard is pretty much a whitelabeled version of Retell’s handling of phone numbers for your account, so it would be the same as what you would do to add the number in Retell.
Try that out and let me know if you still have issues.