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I get this error while the campaign is running and active, but couldn't connect any call

Status: Completed4 comments

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Comments4

  • Seunghun Tak

    Team•

    Aug 19, 2025

    Hi! Our team left a comment on your bug report asking for a few more details to help us look into the issue further. When you get a chance, could you take a look and respond? Thanks!

  • Jinhyeok Kim

    •

    Aug 12, 2025

    Hello,

    There was a bug in our handling specifically for imported Vapi phone numbers and their assignment to campaigns, which resulted in invalid payloads for sending out the calls. I’ve just made the fix, so for the next call attempts that are made for your ongoing campaigns, the calls should be going through.

    If you continue to notice any issues with your campaigns, please let me know!