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Remove Retell AI mention in the conversation filter

I prefer my clients not know what platform we use to build our agents.

Status: Completed1 comment

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Comments1

  • Moonjoo Kim

    Team•

    Mar 6

    Hey! Retell does not have a separate field for us to know which values are default so we just added a logic to filter out these fields (also any fields containing the word retell) from the metadata.We also removed all of these fields for the past conversations. So you will not see these data in the filter options and in the metadata being displayed in the conversation details. Let us know if you have any other default fields you are seeing so we can remove them too. Thanks

      "twilio-verstat",
      "orig-to",
      "bornsip",
      "lk-real-ip",
      "twilio-callsid",
      "lk-call-info",
      "twilio-accountsid",
      "lk-transport",
      "retellai-siptraceid",