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Urgent: No Recordings from Eleven Labs in Client Projects

Hello dear ChatDash team,

We have an urgent problem. Since yesterday noon we are not getting any recordings of the conversations (voice and text translation) in the Client Projects.

Please take care of this urgently, as our clients have already complained.

Many thanks in advance.

Best regards

Alexander Vogt from Kiki Chat

Status: Completed2 comments

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Comments2

  • Jinhyeok Kim

    •

    Apr 4, 2025

    Hi,

    We’ve just made the fix for this. The projects should have any new conversations synced up again.

  • SEG UNIVERSE

    •

    Apr 4, 2025

    I am having this same issue. as of 4/4/25 its not resolved; its been happening since 03/31/2025