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Whatsapp Integration

Bugs

Connected Whatsapp with my n8n bot and it worked with the test number but it didnt work with the real number,

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also, I am not getting any metrics on the dashboard since yesterday, but I do get the conversation.

Any fix?

Posted by User ·
Status: Closed2 comments

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Comments2

  • Jinhyeok Kim

    •

    Apr 28, 2025

    Hello,

    Same with your earlier post, I am assuming you are utilizing n8n’s integration for Whatsapp based on your description and examining your account. Unfortunately, the API provided by n8n does not allow us to import in conversations that happen outside our system such as through some external chat widget or something like Whatsapp. Our n8n integration is intended to be utilized in combination with our native chat widget in order for us to be able to collect the chats and provide analytics.

    Please let me know if you have any questions or require further assistance on this issue.

  • User

    •

    Apr 15, 2025

    Please, I need this feature now.